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• ★ ☆ ☆ ☆ ☆

  We found Generations in Ann Arbor to be unfeeling and businesslike upon my father's death and cremation. For example, their phone call to notify us his remains were available for pickup went to my daughter and the caller did not ask to speak to the son of the deceased who made the arrangements, or even an adult, rather just blurted out to her that "you have a pickup to make and we are closing soon". No condolences, no nothing. Like we had to pick up a package from Walmart, not my father's remains.

  Added May 09, 2017 by Ellery Sarosi
• ★ ★ ★ ★ ★

  Ingham and Livingston county Hospice highly recommended Generations. We have not been in this situation before and they were very helpful and came within an appropriate amount of time to pick my grandmother up. We live almost an hour from Ann Arbor and they came out after midnight while it was raining and did not treat the situation as an inconvenience at all. They expressed their condolences and I want to personally thank those two gentlemen for the special touch they did upon leaving her room. I am tearing up writing this but want to tell everyone how special this was. After they left, I walked by my grandmother's room and seen they way they set her bed up. They took her two bed pillows and positioned them where her head and abdomen were laying. Then they took the sheet and positioned it to look like her legs and covered it with her blanket. Wow, I know it may not be special to everyone but it was so nice to look in there and not see an empty space in her bed where she used to be. In our case, we were used to checking on grandma frequently and the pillow body helped us get used to her not being there. To the gentleman who were working the evening of march 23rd 2017, we want to thank you for that special gesture and appreciate your services we received. Out of habit I peeked in her room a couple times that night and seeing the faint figure helped tremendously.

  Added August 30, 2016 by ShA RoN
• ★ ★ ★ ★ ★

  I found Generations to be extremely helpful and friendly. They walked me through the process providing crucial information—in a time that I was grieving—in a patient and calm manner. I would highly recommend this business. Thank you.

  Added August 24, 2016 by Robert Smith